Privacy Policy

We make every effort to protect the privacy of our users and customers. As such, this privacy policy sets out to describe how Melaa (henceforth referred to as 'us' or 'we') uses and protects any information that you give us when you use this website. We are committed in taking required measures to make sure your privacy is protected. All or any information that you may provide during your browsing or purchase through the website will be entitled to remain safeguarded abiding to this policy. We may change this policy occasionally by updating this page. Thus, it is advisable to visit this page before making any purchase to ensure you are happy with our terms of policy. This policy is effective from June 2018. Information we may collect

Name and contact information including email address, postcode, preferences and interests, or other information relevant to customer surveys and/or offers. We require this information to create an easier and personalized experience for you on the website.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Occasionally, we may also use your information to contact you for market research purposes in which case we may try to contact you through phone/mail. We may use this information to customise the website according to your interests. We are committed to ensuring that your information is secure in all cases. In order to prevent unauthorised access or disclosure of consumer information, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites Our website may contain certain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over your actions or information collected and any consequences that they would entail pertaining to that other website. Therefore, we cannot be responsible for the protection and privacy of that information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should thus exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting based on the information that we might have already collected with your consent, only if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, using the address below. We will promptly correct any information found to be incorrect.

We may use the information you submitted to contact you via text message and deliver certain information or services.

Contacting us

If there are any questions regarding this privacy policy you may contact us at: 702, 7th FLOOR, OM RESIDENCY DR.VALIMBE ROAD, PAREL VILLAGE MUMBAI MH 400012 IN